Privacy Policy

City Rooter Plumbing and Drain Services (“City Rooter”, “we”) operates https://cityrooter.ca and collects personal information to respond to service requests. We follow PIPEDA and applicable Ontario privacy rules.

Information we collect

When you submit a quote form we collect your name, phone number, email, optional address, the service you need, a preferred call window, and any details you type. We may also receive call recordings or notes when you phone (647) 534-6875.

The site may use cookies or similar tools for basic analytics and to keep the site working. We do not sell personal information.

How we use it

We use this information to return your call, schedule work, send estimates, and improve our service. Form submissions are emailed through our Mailgun account to our office.

Retention and access

We keep lead and job records as long as needed to complete the work and meet tax or warranty obligations. You may request access to, or correction of, your personal information by emailing info@cityrooter.ca or writing to 880 Hollyhill Ct, Mississauga, ON L4Y 2E1.

Contact

Privacy questions: info@cityrooter.ca · (647) 534-6875 · 880 Hollyhill Ct, Mississauga, ON L4Y 2E1.